Frequently Asked Questions
Why the heck isn’t there a phone number?
We find that communication is best through email. As all of our reservations require tickets purchased in advance, we don’t want anyone to leave a reservation request on a voicemail and then show up only to be disappointed. When you make a purchase of a ticket you will be given a direct phone number to the staff just in case you need to get a hold of someone the day of your reservation.
How do I make a reservation/buy tickets?
You can click the green RESERVE button floating in the corner of the screen or you can go to www.exploretock.com/farmspirit
Is Farm Spirit a vegetarian or vegan restaurant?
Yes, much like Chef Aaron, Farm Spirit is totally vegan. We don’t use any animal products whatsoever in our cooking. No dairy, honey, meat, fish, or eggs. Just plants.
How “Local” are you?
All of our grains, fruits, vegetables, and nuts and seeds come from the PNW, with the overwhelming majority coming from less than 105 miles away. Many of the oils and some of the salt comes from that range, too. We do, however, use some products that come from afar. That includes Kosher salt, spices, vanilla, chocolate and a vegan butter that contains coconut oil. We guesstimated that 95% of what is on the plate comes from “‘round these parts.”
How much does a ticket to Farm Spirit cost?
It’s important to note that we do not accept gratuity. The price listed is what you will pay. The Cascadian Tasting Menu is $89 per person, which includes the dinner but does not include beverages. Beverages can be purchased ahead of time with your ticket or the night of. The Chef’s Counter is $109 per person and requires a beverage pairing supplement.
Why don’t you accept gratuity?
We are addressing a big issue in the restaurant industry: the disparity in pay between “Back of the House” and “Front of the House.” The prominent system often leads to low pay for chefs, cooks, and dishwashers. We treat our restaurant like most retail stores. We offer a product and charge a price. We employ people and pay them a wage. We don’t ask our guests to decide what our employees should be paid. We just ask you enjoy yourself and have a great time!
What’s the Dress Code?
We’re Portland! We don’t enforce any dress code besides “No Shirt, No Shoes, No Service.”
Is Farm Spirit appropriate for small children?
The intimate atmosphere is not the best for small children. Kids tend to get bored and restless with a full tasting menu. We do not offer a special kid’s menu and each human at the table requires a ticket.
Can I bring my own wine?
Yes, you are welcome to bring your own wine. Our corkage fee is $20 for every 750 mL bottle.
Do you accommodate dietary restrictions?
We offer a gluten-free and nut-free version of our menu with advanced notice to the chef. We will try our best to accommodate other allergies as well, but we need plenty of advanced notice to plan. Those with allergy concerns should email the chef at firstname.lastname@example.org.
Do you take walk-ins?
At this time we are not taking walk-in customers. Diners require a ticket to dine with us.
Can I get a refund once purchased?
No. Just like a sporting event, concert, or theater ticket all sales are final. Tickets can be rescheduled with at least a five days notice prior to the dinner date.
Can I exchange my tickets for a different night?
Tickets can be rescheduled with five days prior notice.
Can I transfer my ticket to another party?
Tickets are fully transferable to other parties at any time. You can transfer by contacting us at email@example.com.
What if I need to cancel a reservation?
You are welcome to transfer your ticket to another party. If you have trouble with your transfer, contact us at firstname.lastname@example.org. We do not offer refunds, but tickets are transferable or can be rescheduled if a request is made at least five days prior to the dinner date.
What shall I do if I am running late?
We will do our best to accommodate guests who inform us of unavoidable and unexpected delays. If you are dining at the Chef’s Counter please be aware that as a communal experience, we start dinner promptly at the reservation time and you may miss courses if you are late.
Can you accommodate private parties?
Please contact us at email@example.com to discuss; accommodations are dependent on availability.
Can I give my ticket away or sell it?
Yes. The ticket is completely transferable. However, selling tickets for greater than face value may be illegal in your area. Anyone who purchases a ticket from another patron should take care to be sure that the beverage pairing options are as claimed by requesting both an email confirmation from us as well as a printed receipt from the seller. Any ticket purchased on the secondary market are at the purchaser's risk. We will not be held responsible for forgeries or misrepresentations. Tickets are transferable, but we strongly encourage anyone considering buying tickets from any other source to refrain from doing so without confirmation from us.
To transfer a ticket, go to the "My Account" area using the upper right navigation pane and select "Your Bookings". Each ticket has a transfer button next to it.
I already have a Tock account and want to see my existing tickets, what do I do?
You will need to login to your account by clicking on the upper right navigation pane. Enter the email for your existing account and you will receive a confirmation code to verify your account.
Will I be able to see my previous purchases?
Yes, all tickets purchased (used and unused) will be in your account. If you do not see your tickets, please confirm that the email you used to purchase the ticket is the same.
Why do I get charged when adding a credit card?
Adding a credit card may require a small test charge to validate your account. Don't worry, this is just a test and the charge will disappear from your statement.